PRIVACY POLICY

Last Updated 6/18/2024

Overview

Protecting your privacy is important to Whisk Freight Brokerage LLC (“WFB,” “we” or “us”). This statement discloses the privacy guidelines for our website and any related websites, mobile applications associated with the website, integrated application sites, application programming interfaces (APIs) and any related services, any other tools, or other offerings or services of any kind owned, provided or otherwise operated by WFB, including those services for connecting entities that ship cargo with motor carrier providers, text messaging services, referrals and any other service and offerings (all of the above herein from time to time referred to as the or our “Website”). If you are using the Website on behalf of a company or any other entity or group (the “Entity”), then “you” means the Entity, and that you are binding the Entity to these Terms. In particular, it describes how we collect, use and share information about you and what choices you have regarding our use of such information. By accessing and using our website you agree that you have read and understand this Privacy Policy, and that in exchange for access to our website, you accept and consent to our privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy. In this Privacy Policy, unless the context otherwise requires, words, and expressions defined in the Terms of Use shall have the same meanings when used in this Privacy Policy. This Privacy Policy forms part of the Terms of Use. This Policy also contains a statement specific to California consumers relating to the California Consumer Privacy Act of 2018. That statement supplements the rest of this Policy, but to the extent it differs from other parts of the Policy, the statement governs with respect to California consumers.

Your Consent

By using our website or submitting information to us through our website you are agreeing and acknowledging that this Privacy Policy governs our collection, use and disclosure of information collected by us on or through our website. If you do not agree to be bound by this Privacy Policy, you must immediately cease using or accessing our website.

INFORMATION WE COLLECT AND USE

We may collect information from the information you input into fillable forms and submit on our website. The Personal Information we may collect may include, by way of example and not limitation, your first and last name, your phone number, your email address, your company’s name, your company’s phone number and any other information that you voluntarily provide. You will know when you provide this information because you will input the information on a fillable form and click a button to submit this information to us.

In addition, we may collect other information by automated means, using web tracking and analytics tools, including, but not limited to: (1) information that is sent to us automatically by your web browser when you access our website, such as the device you used to access our site, its IP address, the identity of your internet service provider, the name and version of your operating website, the name and version of your browser, the date and time of your visit; and (2) certain Non-Personal Information, such as by way of example and not limitation, the pages you visit, the links you click or hover over, how long you stay on each page, selections you make, features you use, general physical location, as well as any other information collected as further described in this Privacy Policy. We also use “cookies” to collect information and support certain features of our Website. The information we collect from your web browser and from cookies and other similar technologies does not identify you personally but in some cases we may link it to your personal information.

We may also use the Information we collect to respond to any of your requests or to address communications to you or your company. We may also use the Information to provide, maintain and improve our Site and/or the services we offer and to provide customer support.

When you request information through this website, we may need to know some personal information about you. When e-mailing us, or soliciting for information we need your e-mail address, name and other limited personal identifiers, typically name and contact number. Where you request employment related services or products we will usually need limited data about personal identifiers, education, employment, family, and financial details. Except as otherwise stated, we may use information collected via this site to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for any other purpose specified. In addition, we may make full use of all information acquired through this site that is not in personally identifiable form.

If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection.

Subject to the provisions of this Privacy Policy, we will not use your personal data for a purpose for which you have not given us your consent. You may choose to give this consent in advance by indicating so in the ‘opt-in’ box at the point that personal data is initially collected. Having given your consent to the use of your personal data for a particular purpose you may revoke that consent at any time by sending an e-mail to [email protected] or letter addressed to 14 Hurricane St, Marina Del Rey, CA 90292.

Where your personal data is collected in the course of a customer or vendor relationship we have with you, we may contact you in the future about things we think may interest you. If we do contact you in this way you will be provided with the opportunity to indicate in the ‘opt out’ box forming part of the mailing that you do not wish to receive any future mailings.

Cookies, Other Tracking Technologies and Usage

By placing a small file known as a “cookie” on your computer, mobile phone or other device, WFB and its third party service providers may gather information about your use of our website.

A “cookie” is a small data file transferred by a website to your computer’s hard drive. WFB sends cookies when you register, surf our site, request information, or register yourself for certain services. Accepting the cookies used on our website does not give us access to your personal information, but we may use the cookies to identify your computer. Cookies are typically classified as either “session” cookies or “persistent” cookies.

“Session” cookies do not stay on your computer after you leave our website or close your browser. We use “session cookies” to provide key functionality on the website and to allow us to analyze traffic to the site and improve the level of service we provide to all website visitors.

“Persistent” cookies are those that remain on your computer. They are only used on our website if you register for the site and help us to improve the level of service we offer you. For example, a persistent cookie allows you to enter your password only once on the site, rather than on every web page where log-in is required. The user can manually remove “Persistent” cookies at any point.

Most browsers automatically accept cookies by default, but you may be able to refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some pages on the website may not display properly.

Th information obtained from cookies may be used for purposes such as market research, data collection and analysis, website optimization, maintenance of user login information and analytics. The information that we and our third party service providers track with cookies may include, by way of example and not limitation, the type of browser (such as Google Chrome, Microsoft Edge or Firefox) and Internet-connected device being used to access the System, your Internet Protocol (“IP”) address, Internet service provider and/or your home domain, the URL for the website that you were viewing prior to visiting our Website, how you were directed to our Website, which specific pages you accessed on our website, the time spent on each page, the time and date you accessed our Website, and the total number of visitors to our Website. We may also use your IP address to determine the general physical location of your computer, mobile phone or other device to understand the geographic locations our Website visitors come.

Other companies help us with various aspects of our business, such as site operations, services, applications, advertisements, and tools. We use authorized service providers to analyze and improve our Site and marketing efforts. These service providers may also place cookies on your device via our Site (third-party cookies). They may also collect information that helps them identify your device, such as IP-address, or other unique or device identifiers. Third-party cookies are covered by the third parties’ privacy policy.

We may disclose aggregate data derived from Personal Information, which does not include unique identifiers, to actual or potential strategic partners, advertisers, customers, investors, and others. You may not opt out of the sharing of this information.

Cookies can be disabled or removed by tools that are available in most popular Internet browsers. The preferences for each Internet browser you use will need to be set separately and different Internet browsers offer different functionality and options. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of our Website or cause some features of our Website to not function as intended or more slowly.

Opting out of our first-party advertising-related cookies, or out of third-party advertising-related cookies or other technologies as described herein, does not necessarily mean that you will not see advertising — only that this advertising will not be targeted to you through the use of first-party or third-party cookies or related technologies.

Disclosure of Information

Except as set forth in this Privacy Policy, we do not sell or disclose your Personal Information to anyone. In addition to disclosure of information described elsewhere herein, we may share Personal Information for the following limited purposes:

We may disclose personally identifiable information you provide via our Website to WFB affiliates and those entities agree to treat it in accordance with this Privacy Policy and use it for the same purposes. We also may disclose personally identifiable information you provide via our Website to third parties that are not affiliates, but only:

(i) to contractors we use to support our business (such as fulfillment services, technical support, delivery services, linked applications and sites and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy and use it for the same purposes;

(ii) in connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy and use it for the same purposes; or

(iii) to respond to law enforcement requests or where required by applicable laws, court orders, government regulations or judicial process.

(iv) enforce our conditions of use or other agreements; protect the rights, property, or safety of WFB, our employees or third parties.

Additionally, we may disclose Personal Information to other companies or persons we employ or engage to perform tasks on our behalf. If we share your Personal Information with such companies or persons it would be only as necessary for them to help us provide services. We, our business partners, and the aforesaid third party service providers may also produce reports and aggregate statistics about the visitors to our Website, including reports on the Website’s traffic or usage patterns, and share these statistics and reports with our affiliates, business partners, or others, but the information contained in these statistics and reports will be anonymous and will not include any information that identifies you.

The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information. By clicking the “Submit” button where you offer your information in return for services or a response from within our organization, you consent to such a transfer.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Do Not Track

Do Not Track is a privacy preference users may be able to set in their web browsers. When a user turns on a Do Not Track signal, their browser typically sends a message to websites requesting it not track the user. At this time, the Website does not recognize or respond to Do Not Track browser settings or signals and we will still receive information. As a result, we may still collect information about you and your internet activity even if you have turned on the Do Not Track signal.

Children’s Privacy

Our Website and the services we offer are intended to be used by businesses and adult persons that provide logistics’ services or need logistics’ services. Our services are not intended for Children (individuals under the age of 18) and our Website is only to be used by persons of legal age. We do not knowingly collect, maintain, process or use personal information from children we know to be under the age of 18. Additionally, we will delete any Personal Information we become aware has originated from any individual under the age of 18. If you are under 18 years of age, you, your parent, legal guardian or anyone standing in loco parentis may request that we deactivate all of your Personal Information in our data base. Additionally, you or the persons named aforesaid, may opt out of receiving communications of any type from us by contacting us as described below.

Security

We take commercially reasonable measures to secure and protect information transmitted to or from or stored on our Website or servers. However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information transmitted to our Website. You agree to immediately notify us of any breach of the Website’s security, this Privacy Policy, or the Terms of Use of which you become aware. We treat our data as assets that must be protected against loss and unauthorized access. We employ security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information by WFB employees is limited to those employees who have a legitimate business need for that information.

We encourage you to help maximize security by applying your own personal security measures. For more information about what you can do to protect your data, please see the tips and resources offered by the U.S. Federal Trade Commission at https://www.consumer.ftc.gov/topics/privacy-identity-online-security and the California Attorney General at https://www.oag.ca.gov/privacy/consumer-privacy-resources.

Links to Third Party Sites

Our Website may contain links to third-party websites, products or services. If you use these links, you will leave our site. Such links do not constitute or imply our endorsement, sponsorship or recommendation of the third party, the third-party website or the information contained therein, and we shall not be responsible or liable for your use thereof or the actions of such third parties. Such use shall be subject to the terms of use and privacy policies applicable to those sites.

Retention of Personal Information

We take reasonable steps to keep the personal information we possess accurate and to delete incorrect or unnecessary personal information. Data is held indefinitely.

ACCESS TO YOUR PERSONAL DATA

To inquire about accessing your personal data, or if you have any questions relating to our data privacy policy please e-mail [email protected] or write us using the following address 14 Hurricane St, Marina Del Rey,

California Shine the Light Law

California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to [email protected] or write us at: Whisk Freight Brokerage, LLC, Attn: Privacy Inquiries, 14 Hurricane St, Marina Del Rey, CA 90292.

California Residents (CCPA Statement)

This statement makes additional disclosures to California residents (i.e., “consumers”), and describes rights they have, under the California Consumer Privacy Act of 2018, as amended.(the “CCPA”).

Some or all consumer rights described herein may not apply to our processing of personal information about job applicants, employees, independent contractors, and other personnel, or to our processing of personal information relating to employees or other representatives of our vendors or business partners.

You can learn more about the CCPA here: https://oag.ca.gov/privacy/ccpa

Collection Of Personal Information (CCPA Statement continued)

Section 3 of the Privacy Policy discloses the categories of personal information we currently may collect. The following table describes categories of personal information, as those categories are defined in the CCPA, that we collected about consumers within the past 12 months. For each category, we collected one or more of the examples listed.

Category	Examples
Identifiers	real name, signature, alias, address, telephone number, email address, Internet Protocol address, device identifier, browser cookies, pixel tag, mobile ad identifier, other unique personal identifier, online identifier, account name, Social Security number, driver’s license or state ID number, insurance policy number, physical characteristics or description, or other similar identifiers.
Financial Information	bank account number or other financial information
Protected Classification Information	age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Commercial Information	records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
Internet Activity	browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement
Geolocation Data	Physical location or movements

Sale Or Disclosure Of Personal Information (CCPA Statement continued)

The CCPA defines a “sale” of personal information to include transferring, disclosing, or otherwise making personal information available to a third party in exchange for money or something else of value.

Within the past 12 months, we may have sold the following categories of personal information as part of an exchange with a third party in which we received a non-monetary service or benefit:

Identifiers

Internet Activity

Geolocation Data

Within the past 12 months, we may have disclosed the following categories of personal information for a business purpose:

Identifiers

Internet Activity

Geolocation Data

Your Rights (CCPA Statement continued)

California residents have the right to make the following requests to covered businesses. The requests may be made by a consumer, by a consumer on behalf of the consumer’s minor child, or by a person authorized by the consumer to act on the consumer’s behalf.

Right To Know About Collection, Disclosure or Sale of Personal Information (CCPA Statement continued)

You have the right to request that a business disclose to you: (i) the categories and specific pieces of personal information the business has collected about you within the past 12 months, (ii) the categories of sources from which the personal information is collected, (iii) the business or commercial purposes for collecting or selling personal information, and (iv) the categories of third parties with whom the business shares personal information.

If a business sells personal information, or discloses it for a business purpose, you also have the right to request that the business disclose the following with respect to the 12-month period preceding your request: (i) the categories of personal information that the business sold about you and the categories of third parties to whom the personal information was sold, and (ii) the categories of personal information that the business disclosed about you for a business purpose.

This type of request may be referred to as a “Request to Know.” Before we can honor a Request to Know, we need to verify that the person making it is the consumer whose personal information we have. Our method for verifying any particular request weighs information we receive as part of the request, the sensitivity of the consumer information at issue, and the risk of harm to the consumer from unauthorized disclosure.

Right to Deletion of Personal Information (CCPA Statement continued)

You have the right to request that a business delete any personal information that the business has collected from you. This type of request may be referred to as a “Request to Delete.”

Before we can honor a Request to Delete, we need to verify that the person making the request is the consumer whose personal information we have. Our method for verifying any particular request weighs information we receive as part of the request, the sensitivity of the consumer information at issue, and the risk of harm to the consumer from unauthorized deletion.

We are not required to delete personal information if we still need it in order to complete the transaction for which the information was collected, provide a good or service requested by you (or that we reasonably anticipate based on our relationship with you), perform a contract with you, comply with a legal obligation, enable internal uses that are consistent with the context in which you provided the information, or accomplish any other objective recognized as an exception to the right to deletion under applicable law.

Right to Opt-Out of the Sale of Personal Information (CCPA Statement continued)

You have the right to direct a business that sells personal information about you to third parties not to sell your personal information. This type of request may be referred to as a “Request to Opt-Out.” We are not required to honor a Request to Opt-Out if we have reason to believe it is fraudulent.

Right to Non-Discrimination (CCPA Statement continued)

You have the right not to receive discriminatory treatment by a business for the exercise of your privacy rights under the CCPA.

How to Submit a Request To “Know” (CCPA Statement continued)

Requests must state “CCPA Request to Know” and include:

your first and last name; an email address at which you can be reached for purposes of the request; the disclosure(s) you are requesting; and the reason(s) you believe we have collected, disclosed or sold your personal information, specifically, within the past 12 months (for example, you used our website or received a communication from us)

If you are submitting a request on behalf of another consumer as their authorized representative, you must include the foregoing information about the consumer and attach a copy of a power of attorney appointing you as a duly authorized representative under California Probate Code sections 4000 to 4465 or written permission from the consumer to make the request.

How to Submit a Request To “Delete” (CCPA Statement continued)

You can submit a Request to Delete by sending an email to [email protected] or a letter request to 14 Hurricane St, Marina Del Rey, CA 90292.

Requests must state “CCPA Request to Delete” and include:

your first and last name;

an email address at which you can be reached for purposes of the request;

a clear statement that you want us to delete your personal information;

the reason(s) you believe we have collected your personal information, specifically (for example, you used our website or received a communication from us).

After confirming receipt of your request, we’ll contact you if we need more information in order to verify it. If we can’t verify a request, we may deny it.

How To Submit A Request To “Opt-Out” (CCPA Statement continued)

by sending an email to [email protected] or a letter request to 14 Hurricane St, Marina Del Rey, CA 90292.

Requests must state “CCPA Request to Opt-Out” and include:

your first and last name;

an email address at which you can be reached for purposes of the request;

a clear statement that you want us to stop selling your personal information;

the reason(s) you believe we have collected or sold your personal information, specifically (for example, you used our website or received a communication from us);

a statement indicating a desire to opt out of the sale of your information.

If you prefer, you can call this number to submit your request: 732-890-5257

Changes to This Policy

We will update this Policy from time to time as necessary to reflect changes in applicable law, our privacy practices, or our Services. If we have your contact information, we will notify you of material changes, and you should periodically review this Policy to remain aware of our current practices.

Contact Us

If you have any questions or concerns about this Policy or our practices, or wish to exercise your rights regarding your Personal Information under applicable law or as otherwise set forth in this Policy, please contact us directly at [email protected].